Privacy Policy

Welcome to DanceGrid, operated by Foxtrot Dynamics, LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using DanceGrid, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, password (hashed), first name, last name, display name, and profile information
• Authentication Data: Information from OAuth providers (Google, Apple) when you sign in using third-party services
• User-Generated Content: Venue submissions, event listings, reviews, ratings, comments, and other content you create
• Profile Information: Dance style preferences, favorite venues, saved events, and other profile customization
• Communication Data: Messages sent through our support forms or contact features
• Payment Information: Payment method details (processed securely by Stripe and PayPal; we do not store full payment card numbers)

1.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
• Location Data: Approximate location based on IP address or precise location if you grant permission for map features
• Log Data: Access times, error logs, and system performance metrics
• Cookies and Tracking: Session cookies, authentication tokens, and analytics identifiers (see Cookies section below)

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Process payments and manage subscriptions
• Display personalized content, recommendations, and map-based discovery features
• Enable user-generated content features (venues, events, reviews)
• Send transactional emails (account confirmations, password resets, subscription updates)
• Respond to your support requests and inquiries
• Detect, prevent, and address technical issues, fraud, or security threats
• Analyze usage patterns to improve product features and user experience
• Comply with legal obligations and enforce our Terms of Service
• Send marketing communications (only with your consent, and you may opt out at any time)

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

• Contract Performance: To fulfill our contract with you (providing the Service)
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Consent: For marketing communications and optional features (you may withdraw consent at any time)
• Legal Obligation: To comply with applicable laws and regulations

4. Cookies and Analytics

We use cookies and similar technologies to:

• Maintain your authentication session
• Remember your preferences and settings
• Analyze how you use the Service to improve functionality
• Provide personalized content and recommendations

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

We use analytics services to understand usage patterns and improve our product. These services may collect information about your use of the Service and other websites.

Do Not Track Signals
Some browsers offer a 'Do Not Track' ('DNT') feature. At this time, we do not respond to DNT signals, as there is no consistent industry standard for compliance. You may control cookies and tracking technologies through your browser settings.

5. Payment Processing

Payments for subscriptions and other services are processed by third-party payment processors, including Stripe and PayPal. We do not store your full payment card numbers or complete payment account details on our servers.

Payment processors may collect and process your payment information in accordance with their own privacy policies. We receive transaction confirmations and subscription status information necessary to provide the Service.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating the Service (hosting, analytics, email delivery, payment processing, customer support). These providers are contractually obligated to protect your information and use it only for specified purposes.
• Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
• With Your Consent: When you explicitly authorize us to share your information with third parties.
• Public Content: User-generated content you post publicly (venues, events, reviews) is visible to other users as intended by the Service's functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Account Data: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations and resolve disputes.
• User-Generated Content: May be retained after account deletion if required for legal compliance or if the content has been shared publicly.
• Payment Records: Retained as required by law and payment processor agreements.
• Analytics Data: Aggregated and anonymized data may be retained indefinitely for product improvement purposes.

You may request deletion of your account and associated data at any time (see User Rights section below).

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated personal data
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your data for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent for processing based on consent
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at info@dancegrid.app. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Account Deletion: You may delete your account at any time through your account settings or by contacting us. Upon deletion, we will remove or anonymize your personal information, except where retention is required by law. In most cases, account deletion requests are processed within 30 days.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the "sale" or "sharing" of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information

To exercise your California privacy rights, please contact us at info@dancegrid.app.

10. International Users

DanceGrid is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

By using the Service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy. We take appropriate safeguards, such as contractual protections and security measures, to ensure your information receives an adequate level of protection in accordance with applicable data protection laws.

11. Children's Privacy

DanceGrid is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@dancegrid.app.

If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

12. Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing and authentication
• Row-level security policies in our database
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through certified providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Effective Date"
• Sending an email notification to registered users (for significant changes)
• Displaying a notice within the Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: